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Privacy Policy

Privacy Policy

The controller

Last updated 7/26/2020
247ruoka.fi, TURKU
Business ID 2323373-9

For this service, you can contact the registrar in the following ways: By e-mail: neuvonta@247ruoka.fi

 

What information do we process?

We process your following information in 247ruoka.fi :

Name and contact information, for example Address, telephone number and e-mail address Information on purchases, orders, deliveries and returns Information on your favorite store and products, shopping lists tailored to your favorite products, collectible passports, recipe evaluations, and participation in contests Information related to customer relationship management, such as information on marketing and customer service measures, such as customer feedback.

For what purposes is your personal data processed?

We process your personal information in 247ruoka.fi so that we can offer you services in accordance with the terms of the agreement. We use your information to manage your customer relationship, arrange e-commerce orders and deliveries, for marketing purposes, and to communicate with your customers.

The purpose of the services is to make your daily life easier. The processing of your personal data is necessary to fulfill the terms and conditions of the 247ruoka.fi and to implement the legitimate interests of the registrar. We believe that we have a legitimate interest in processing the information you provide so that we can provide you with the services you want, respond to you in our customer service, and provide you with services that we can judge you to be likely to be interested in.

Shelf life

We store your personal information in our services as follows:

Customer-related information is retained for the duration of the customer relationship and is deleted when the customer notifies that he or she wishes to terminate his or her customer relationship.

We retain campaign-specific information for the duration of that campaign

We retain customer feedback for six months after the matter is completed

Call records of the telephone service are kept for 30 days

In accordance with the Accounting Act, we retain the personal data contained in our accounting supporting documents for the current year and the following six years.

What rights do you have?

Verification of data

When you request access to your data, 247ruoka.fi will state whether or not personal data concerning you will be processed and provide a copy of the personal data being processed.

Correction of data

You have the right to have your incomplete personal data supplemented and also your incorrect data corrected.

Deletion of data

You have the right to request the deletion of your personal data from the register. Your data will be deleted if there is no longer a legal basis for processing.

Transfer of data

You have the right to receive the data you provide to us in a machine-readable form and to transfer the data from one system to another when the processing is based on consent or agreement and the processing is done automatically.

Opposition to processing

We may process your personal data on the basis of a legitimate interest as part of our business after considering that the processing does not violate the protection of your personal data. In these situations, you have the right to object to the processing of your personal data on your personal grounds.

Restrictions on processing

You may have the right to restrict the processing of your personal data. When processing is restricted, the controller will not, as a general rule, process your data other than by retaining the data. For example, you have this right when you dispute the accuracy of your personal information, if the processing is unlawful or if you have objected to the processing of your personal information and are awaiting a response to that request for action.

Information on the recipients of personal data

As a registrar, 247ruoka.fi processes personal data itself, but also uses various service providers. 247ruoka.fi uses the best and most reliable partners and is responsible for the operations of the service providers of its choice when processing personal data.

These service providers may vary, but include:

IT service providers

Transport service providers

Collectors of ordered products in the store

Personal data may be disclosed to companies belonging to the 247ruoka.fi in order to implement e-commerce services.

Personal data will not be transferred outside the EU or the EEA.

Some authorities also have a statutory right of access to information. Such authorities include e.g. police, customs, border guards and tax authorities.

Notice of appeal

If you feel that we are not processing your personal data in accordance with the EU’s general data protection regulation, you can lodge a complaint with the supervisory authority. In Finland, this authority is the data protection officer.

Information necessary for the register

In order to provide you with the services described in this leaflet, we must process the necessary personal information. Such information is the information you provide when you set up the service.

Information on automatic decision-making incl. profiling

We do not use registry information for automated decision making such as profiling.

Use of Information for Other Purposes

We will not use the information for purposes other than those stated in this document. If new usage needs arise later, we will inform you about it and the basis for processing the information. If necessary, we will ask you for your consent to the processing of personal data for new uses.

Data Protection Officer

You can contact 247ruoka.fi’s Data Protection Officer if the matter concerns the processing of personal data or the exercise of your rights based on the EU’s general data protection regulation in the operations of 247ruoka.fi.

You can contact 247ruoka.fi’s Data Protection Officer by e-mail neuvonta@247ruoka.fi

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